Nell's Media City is a pizza restaurant in Media City, Manchester. Rated 4.5 stars from 98 Google reviews. Known for new york-style pizza done properly and staff who engage beyond taking your order. Best for group dinner and family meal.
Rankings updated April 2026
Nell's Media City
Quick Verdict
Yes. Reviewers come back for the pizza quality and the staff who actually care, which is rare enough in a casual restaurant to warrant a return visit.
You want New York-style pizza with staff who'll take time over allergies and dietary requests, or you're bringing a group that can't agree on toppings.
About Nell's Media City
Nell's Media City is a New York-style pizza restaurant where thin, crispy bases and generous slices are the draw. You'll find the usual suspects (cheese, nduja) alongside named pizzas like the Barbie and Ken, with the option to split two different pizzas on one base if you can't decide. The crust matters here—reviewers specifically praise the crispiness and the dipping sauces (truffle mayo and chilli honey get mentions). It's casual dining in MediaCity UK, the kind of place where staff remember your name (Morgan, Mia, and Susie come up repeatedly in reviews) and actually engage with you about allergies and dietary needs. The atmosphere skews family-friendly and group-oriented, with shuffleboard mentioned as an added draw. Alcohol's available—happy hour gets a nod—and the whole operation moves quickly without feeling rushed.
What Stands Out
New York-style pizza done properly
Multiple reviewers specifically praise the thin, crispy base and generous slices. One notes: 'If your looking for New York Style Pizza(Thin, Crispy and Huge), this is the place.' The OG cheese and nduja pizza gets a specific call-out for 'amazing taste thin and crispy.'
Staff who engage beyond taking your order
Four separate reviewers name their server (Morgan, Mia, Susie) and describe them as 'attentive,' 'friendly,' 'knowledgeable,' and 'genuinely welcoming.' One reviewer with multiple allergies (garlic, onion, nuts) notes: 'Susie was brilliant and really helped us with allergy information.' This isn't generic praise—it's specific capability.
Flexible ordering and quality sides
The half-and-half pizza option gets mentioned as a solving detail for indecisive groups. Dipping sauces (truffle mayo and chilli honey) are called 'mega' by a reviewer who'd otherwise have no reason to mention them.
What Customers Say
We went with the "OG" cheese and Nduja, amazing taste thin and crispy.
A great venue, friendly staff and excellent pizza.
Truffle mayo and chilli honey are mega ❤️ We will definitely be returning.
Real quotes from Google Reviews
Practical Information
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Frequently Asked Questions about Nell's Media City
New York-style—thin, crispy base, generous slices. The OG cheese and nduja is the standout, and you can do half-and-half of 2 different pizzas if you're torn. They do dipping sauces (truffle mayo and chilli honey) for the crust.
Yes. Reviewers specifically mention staff checking allergen information and being 'reassuring' about what's safe. If you've got restrictions (garlic, onion, nuts), they'll work with you rather than turn you away.
They take reservations, which is worth doing if you're coming with a group on a weekend. Walk-ins are fine, but booking removes uncertainty.
Casual, family-friendly, and group-oriented. Staff are chatty and attentive. They've got shuffleboard as an added draw. Full by dinner time on weekends, but service stays quick.
£10–20 per head. Happy hour is available if you're timing a drink visit.
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